Rappahannock General Hospital (RGH), now a part of the Bon Secours health system, serves as a primary medical hub for residents and visitors in Virginia’s Northern Neck and Middle Peninsula. Located in Kilmarnock, this facility provides a comprehensive range of healthcare services, including 24-hour emergency care, surgical procedures, and specialized outpatient treatments. Finding the right contact information and understanding the available services can help you manage your health needs more effectively.
Location and Contact Information
Knowing exactly where to go and how to reach the hospital staff is the first step in receiving care. The hospital is centrally located in Kilmarnock, making it accessible for those living in Lancaster County and surrounding areas.
Main Campus Address
The physical address for the hospital is:
Bon Secours Rappahannock General Hospital
101 Harris Road
Kilmarnock, VA 22482
Primary Phone Numbers
For general inquiries or to be connected to a specific department, use the following contact numbers:
- Main Switchboard: (804) 435-8000
- Emergency Department: (804) 435-8000 (Available 24/7)
- Behavioral Health (Bridges): (804) 435-8000
- Physical Therapy and Rehabilitation: (804) 435-8660
Emergency and Urgent Care Services
The Emergency Department at Rappahannock General Hospital is equipped to handle a wide variety of medical crises. Because it is a community hospital, it serves as the frontline for accidents, sudden illnesses, and life-threatening conditions in the region.
The ER is open 24 hours a day, 365 days a year. It is staffed by board-certified physicians and nurses trained in advanced cardiac life support and trauma care. If you are experiencing a medical emergency, such as chest pain, difficulty breathing, or severe injury, you should always call 911 immediately rather than driving yourself to the facility.
Comprehensive Medical Services
Beyond emergency care, the hospital offers specialized departments to address chronic conditions and elective procedures. This allows local residents to receive high-quality care without traveling long distances to major metropolitan areas.
Surgical Services
RGH provides both inpatient and outpatient surgical options. The surgical team includes specialists in general surgery, orthopedics, and urology. Modern operating rooms and a dedicated recovery suite ensure that patients receive attentive care before, during, and after their procedures.
Diagnostic Imaging and Laboratory
Accurate diagnosis is the foundation of effective treatment. The hospital features an advanced imaging center that offers various services, including:
- Digital Mammography
- Computed Tomography (CT) Scans
- Magnetic Resonance Imaging (MRI)
- Ultrasound and X-ray
- Bone Density Testing
The on-site laboratory provides quick results for blood work and diagnostic testing, which is essential for both emergency diagnostics and routine health monitoring.
Behavioral Health: Bridges of Rappahannock
One of the unique aspects of this facility is its commitment to mental health through the “Bridges” program. This is an inpatient psychiatric unit designed for adults who require stabilization and intensive therapeutic support. The program focuses on crisis intervention and helps patients transition back to outpatient care with a clear management plan.
Preparing for Your Visit
Whether you are visiting for a scheduled test or an outpatient procedure, being prepared can reduce stress and ensure a smooth check-in process. Having your documentation ready allows the administrative staff to focus on your clinical needs.
What to Bring
When you arrive at the hospital, please ensure you have the following items with you:
- A valid government-issued photo ID (driver’s license or passport).
- Your current insurance provider card.
- A list of all current medications, including dosages and frequencies.
- A copy of your Advance Directive or Living Will, if applicable.
- Contact information for your primary care physician.
Registration and Check-In
For scheduled procedures, you will typically report to the main registration desk located near the front entrance. It is recommended to arrive at least 15 to 30 minutes before your appointment time to complete any necessary paperwork. If you are visiting for laboratory work or imaging, follow the directional signs to the specific department waiting area.
Patient and Visitor Resources
The hospital aims to provide a supportive environment for both patients and their families. Understanding the policies regarding visitors and billing can make the experience more manageable for everyone involved.
Visiting Hours
While the hospital maintains flexible visiting hours to support patient recovery, there may be specific restrictions in certain units like the Intensive Care Unit (ICU) or the Behavioral Health unit. It is always best to call the main switchboard before your visit to confirm the current visitation policy and any health screenings that may be required upon entry.
Billing and Financial Assistance
As part of the Bon Secours system, Rappahannock General Hospital accepts most major insurance plans, including Medicare and Medicaid. For those without insurance or those facing financial hardship, the hospital offers financial assistance programs and payment plans. You can speak with a financial counselor by contacting the billing office through the main hospital number.
Online Patient Portal
Patients can access their medical records, view test results, and manage appointments through the secure online patient portal. This tool is a convenient way to stay informed about your health status and communicate with your care team from the comfort of your home.
Conclusion
Rappahannock General Hospital is a vital resource for the Kilmarnock community, providing essential medical services close to home. By utilizing the contact information and preparation tips provided in this guide, you can ensure that your visit to the hospital is as efficient and helpful as possible. Whether you need emergency intervention or routine diagnostic testing, the staff is dedicated to providing professional and compassionate care. To learn more about specific health topics or local wellness resources, explore our other articles on community health and medical guidance.