Employee recognition is a cornerstone of a positive workplace culture, and for those working at Lhoist, the rewards portal provides a centralized hub to celebrate achievements. This platform, powered by Awardco, allows employees to acknowledge the hard work of their peers, receive points for their own contributions, and redeem those points for a vast array of rewards. Understanding how to navigate this system ensures that no milestone goes unnoticed and every hard-earned reward is put to good use.
Whether you are a new hire looking to set up your profile or a long-time team member ready to redeem points for a special purchase, this guide provides the clarity you need. We will walk through the login process, the mechanics of sending recognition, and the various ways you can spend your points within the integrated marketplace.
Getting Started with the Recognition Portal
The rewards portal is designed to be user-friendly and accessible from both desktop and mobile devices. It serves as a digital community where the company’s values are put into practice through daily interactions and formal awards. By logging in, you gain access to a social feed of accomplishments across the organization.
Before diving in, it is helpful to understand that this platform is more than just a catalog of items. It is a space for building professional relationships and reinforcing the behaviors that lead to collective success. Every time you log in, you have the opportunity to make a colleague’s day better by highlighting their specific contributions.
How to Log In Securely
Accessing your account is straightforward, but it requires following the specific authentication protocols established by the organization. Most users will access the portal through a Single Sign-On (SSO) system, which means you use your standard work credentials to enter the site.
- Navigate to the official rewards web address provided by your HR department.
- Select the “Sign in with SSO” or “Log in with Work Credentials” option if available.
- Enter your corporate email address and password.
- If prompted, complete the multi-factor authentication (MFA) step required for security.
If you are a field employee or do not have a corporate email, you may have been provided with a specific username and a temporary password. In this case, enter those details directly into the login fields. Upon your first login, you will likely be asked to update your password to something secure and private.
Navigating the Recognition Feed
Once you have successfully logged in, the first thing you will see is the recognition feed. This is a live stream of shout-outs and awards given to employees across different departments and locations. It functions similarly to a social media feed, allowing you to stay informed about the great work happening outside of your immediate circle.
You can interact with these posts by clicking “Like” or adding a comment of congratulations. This simple act of engagement helps foster a sense of belonging and encourages a culture of appreciation. Seeing the diverse ways your colleagues contribute to the company’s goals can also provide inspiration for your own work.
Updating Your Profile
To make the experience more personal, take a moment to update your profile. You can usually upload a professional photo and add a short bio or details about your role. Having a photo attached to your name makes it easier for colleagues in other locations to recognize you when they want to send a note of thanks.
How to Recognize a Colleague
Sending recognition is the primary function of the portal. It is important to be specific when acknowledging someone’s work. Instead of a generic “good job,” try to describe exactly what the person did and which company value their actions represented.
To send a recognition, look for the “Recognize” button, which is typically located at the top of the dashboard. From there, you will follow a few simple steps:
- Search for the Recipient: Type in the name of the individual or the team you wish to acknowledge.
- Select an Award Type: Depending on the situation, you might choose a non-monetary “shout-out” or a specific award category that carries points.
- Write Your Message: Clearly state what the person achieved. Mentioning the impact of their work on the team or a project adds significant value.
- Submit: Once you review your message, hit submit. The recognition will appear on the public feed (unless marked private) and the recipient will receive a notification.
Understanding and Redeeming Points
One of the most exciting aspects of the Awardco-powered platform is the points system. Points are the digital currency used within the portal. You might earn points for service anniversaries, safety milestones, or as a direct “spot award” from a manager for exceptional performance.
Each point has a specific cash value within the system. You can see your total balance prominently displayed on your dashboard. These points do not typically expire as long as you are an active employee, allowing you to save up for larger items or spend them as you go.
The Rewards Marketplace
The portal is unique because it integrates directly with major retailers, most notably Amazon. This gives you access to millions of products rather than a limited corporate catalog. When you are ready to spend your points, you can browse the marketplace for electronics, home goods, tools, apparel, and more.
Beyond physical products, you may also have the option to redeem points for:
- Gift Cards: Digital codes for popular restaurants, theaters, and retail stores.
- Travel: Booking hotels or flights through the integrated travel engine.
- Charitable Donations: Converting your points into a monetary donation to a cause you care about.
- Company Swag: Branded apparel and accessories exclusive to the organization.
How to Place an Order
Redeeming points is just like online shopping. Once you find an item you want, add it to your cart. At checkout, your points balance will be applied to the total. If the item costs more than your current balance, some configurations allow you to pay the difference with a personal credit card, though this depends on the specific settings of your organization’s portal.
Using the Mobile Application
For those who are frequently on the move or working in the field, the platform is available as a mobile app. You can download the Awardco app from the Apple App Store or Google Play Store. Once downloaded, you will enter the organization’s unique domain name and log in using your standard credentials.
The mobile app offers the same functionality as the desktop version. You can send recognitions on the spot, check your points balance while away from your desk, and even browse the marketplace during your break. This ensures that recognition can happen in real-time, which is often more impactful than waiting until you are back at a computer.
Troubleshooting Common Issues
If you encounter difficulties while using the portal, there are several steps you can take to resolve them. Most issues are related to login credentials or browser compatibility.
Login Failures
If your password is not working, first ensure that your Caps Lock is off. If you are using SSO and cannot log in, the issue may lie with your general corporate account rather than the rewards portal specifically. In this case, contacting your local IT help desk is the best course of action. If you use a standalone password for the portal, look for the “Forgot Password” link on the login page to trigger a reset email.
Missing Points
If you were expecting points for a milestone, such as a work anniversary, and they have not appeared, remember that there is sometimes a processing delay. Anniversaries are often processed on a specific day of the month. If the points are still missing after a week, reach out to your HR representative to verify that your service record is up to date.
Conclusion
The Lhoist employee rewards portal is a powerful tool for fostering appreciation and rewarding excellence. By actively participating in the program—both by recognizing others and utilizing your own earned rewards—you contribute to a more connected and motivated workplace. The integration with Awardco makes the process seamless, offering a level of choice in rewards that is rarely seen in traditional corporate programs.
We encourage you to log in today, browse the recent recognitions on the feed, and perhaps send a note of thanks to a colleague who has helped you recently. For more information on maximizing your workplace benefits or navigating corporate digital tools, feel free to explore our other helpful guides on professional development and workplace efficiency.