Finding the right safety equipment is essential for anyone working in industrial, construction, or manufacturing environments. For employees and partners of Werner, the CustomFit program offers a streamlined way to select and purchase high-quality safety footwear tailored to specific job requirements. This guide explains how to navigate the CustomFit portal, the benefits of using a managed footwear program, and how to ensure you get the best fit for your workday.
Understanding the Werner CustomFit Program
The Werner CustomFit program is a specialized partnership designed to provide workers with easy access to OSHA-compliant safety footwear. Rather than searching through generic retail stores, this program offers a curated selection of boots and shoes that meet the rigorous safety standards required for working with ladders, scaffolding, and fall protection equipment.
By using a managed portal, the process of acquiring safety gear becomes more efficient. The program is often integrated with corporate safety initiatives, ensuring that every pair of shoes offered provides the necessary protection against common workplace hazards such as falling objects, electrical risks, and slippery surfaces.
The Role of Lehigh CustomFit
The technical backbone of this program is managed by Lehigh CustomFit. They specialize in automated safety footwear programs that track employee eligibility, manage subsidies or payroll deductions, and provide a wide range of brands. When you access the Werner portal, you are utilizing Lehigh’s extensive logistics network to ensure your gear arrives quickly and fits correctly.
How to Access the CustomFit Portal
Accessing your account is the first step toward securing your new safety gear. Most users will need to follow a standard login procedure to view their personalized catalog and available credits.
- Visit the Portal: Navigate to the dedicated Werner CustomFit login page provided by your supervisor or HR department.
- Enter Credentials: Use your assigned employee ID or email address along with your password. If you are a first-time user, you may need to register using your employee details to verify your eligibility.
- Browse Your Catalog: Once logged in, you will see a selection of footwear specifically approved for your job site or department.
If you encounter issues during the login process, it is often related to account activation. Ensure that your department has authorized your access before attempting to sign in for the first time.
Benefits of Managed Safety Footwear
Using a custom-fitted program offers several advantages over traditional shopping. Safety footwear is not just about protection; it is about long-term health and comfort during long shifts.
Ergonomics and Comfort
A shoe that doesn’t fit correctly can lead to chronic pain in the feet, knees, and back. The CustomFit program emphasizes proper sizing and arch support, which helps reduce fatigue. Many of the available options include advanced cushioning technologies and breathable materials to keep your feet comfortable throughout the day.
Compliance and Protection
Every job site has different safety requirements. Some may require steel toes, while others demand composite toes or metatarsal guards. By using the Werner portal, you can be confident that the shoes you choose meet the specific safety ratings (such as ASTM standards) required by your employer.
Cost Management
Many managed programs include employer-provided subsidies or vouchers. This means you may be able to purchase your boots at a significant discount or even at no cost to you, depending on your company’s current safety policy. The portal tracks these credits automatically, so you always know what your out-of-pocket cost will be.
Step-by-Step Ordering Guide
Once you have logged in and are ready to choose your footwear, follow these steps to ensure a smooth transaction:
- Filter by Feature: Use the sidebar tools to filter by toe type, waterproof features, or slip resistance.
- Check Your Size: If you are unsure of your size, consult the online sizing guide. Some programs even offer mobile scanning apps to help determine your exact measurements.
- Review Product Specs: Click on individual boots to read about their specific safety ratings and materials.
- Add to Cart: Once you have made your selection, proceed to the checkout area.
- Apply Credits: Ensure that any available company subsidies are applied to your total before finalizing the order.
- Confirm Shipping: Double-check your shipping address, whether it is your home or your primary work location.
Maintaining Your Safety Footwear
To get the most out of your CustomFit gear, proper maintenance is required. Even the highest-quality boots will wear out over time, especially in harsh conditions.
Regularly clean your boots to remove dirt and chemicals that can break down the leather or synthetic materials. Check the treads of your shoes weekly; if the soles are worn smooth, they no longer provide the slip resistance you need to stay safe on ladders or uneven surfaces. Most safety professionals recommend replacing work boots every 6 to 12 months, depending on the intensity of use.
Troubleshooting and Support
If you have questions about your order, shipping status, or technical issues with the portal, there are dedicated support channels available. Having your employee ID and order number ready will help expedite the process.
- Phone Support: You can reach out to the customer service team at 1-800-444-4086 for immediate assistance with orders.
- Email Support: For less urgent inquiries or documentation issues, contact the support team via email at [email protected].
- Returns and Exchanges: If your boots do not fit perfectly, the program typically offers a return window. Check the specific return policy on the portal to ensure you can exchange them for the correct size.
Conclusion
The Werner CustomFit program is a valuable resource that ensures you are equipped with the best possible protection for your job. By taking advantage of the streamlined ordering process and the wide selection of specialized footwear, you can focus on your work with the confidence that your gear is up to the task. Remember to check your eligibility regularly and keep your footwear in good condition to maintain maximum safety. If you found this guide helpful, consider exploring our other articles on workplace safety and professional equipment maintenance.