Finding reliable contact information for the Memphis Police Department (MPD) is essential for residents and visitors alike. Whether you need to report a crime, request a copy of a police report, or find your local precinct, having the right resources at your fingertips ensures a faster resolution. This guide provides a comprehensive overview of how to reach the MPD and utilize their various public services. Dealing with law enforcement matters can often feel overwhelming, but understanding the department’s structure and contact methods makes the process much simpler. By following the correct procedures, you can get the help you need while assisting officers in maintaining public safety.
Understanding Emergency and Non-Emergency Lines
The first step in contacting law enforcement is determining the urgency of your situation. Using the correct phone line ensures that emergency dispatchers can prioritize life-threatening situations while still addressing routine concerns. This distinction is vital for the efficiency of the city’s first responders.
When to Dial 911
You should call 911 only when there is an immediate threat to life or property. This includes crimes in progress, serious medical emergencies, fires, or any situation where a rapid police response is required. When you call 911, stay calm and be prepared to provide your location, phone number, and a brief description of the emergency.
The Non-Emergency Number
For situations that require police attention but are not immediate emergencies, the Memphis Police Department utilizes a dedicated non-emergency line. You can reach this service by calling (901) 545-COPS (2677). Examples of non-emergency calls include reporting a past theft, reporting a noise complaint, or asking for general information about a case that is already under investigation.
Memphis Police Precinct Locations
The Memphis Police Department is organized into several precincts, also known as stations, to better serve specific geographic areas of the city. Knowing which precinct covers your neighborhood allows you to visit in person for reports or to speak with local officers about community concerns.
Old Allen Station (Station 1)
Located at 3633 Old Allen Road, this station serves the northern parts of the city. It is a primary point of contact for residents in the Raleigh and Frayser areas. You can reach the front desk for general inquiries by calling (901) 636-4395.
Raines Station (Station 2)
Serving the Whitehaven area, Raines Station is situated at 791 East Raines Road. This precinct focuses on the southern corridor of Memphis. For local assistance, the station can be reached at (901) 636-4599.
Mt. Moriah Station (Station 3)
Mt. Moriah Station is located at 2602 Mt. Moriah Road. It serves a large portion of the eastern and southeastern sections of the city. If you need to visit this precinct or call for station-specific information, use (901) 636-4199.
Crump Station (Station 4)
This precinct serves the downtown and midtown areas from its location at 949 E.H. Crump Boulevard. It is one of the busiest stations due to its proximity to the city center and major entertainment districts. Contact them at (901) 636-4600.
Tillman Station (Station 5)
Located at 426 Tillman Street, this station covers the Binghampton and surrounding neighborhoods. It is an essential hub for community policing in the heart of Memphis. The contact number for Tillman Station is (901) 636-3000.
North Station (Station 6)
North Station serves the diverse communities in the northern reaches of the city from its base at 1280 North Hollywood Street. You can contact the administrative offices at this location by calling (901) 636-4400.
Airways Station (Station 7)
This station is located at 2225 Airways Boulevard, providing coverage for the areas surrounding the airport and nearby industrial zones. For local precinct matters, call (901) 636-4800.
Appling Farms Station (Station 8)
Appling Farms serves the northeast corner of Memphis, including parts of Cordova. It is located at 6850 Appling Farms Parkway. Residents in this area can reach the station at (901) 636-4400.
Ridgeway Station (Station 9)
The Ridgeway Station, located at 3840 Ridgeway Road, covers the southeastern boundary of the city. This precinct is often the point of contact for residents near the Germantown border. Reach them at (901) 636-4500.
How to File a Police Report
Filing a police report is a necessary step for insurance claims and for the department to track crime patterns. Depending on the nature of the incident, you may be able to file a report online, over the phone, or in person.
Using the Online Reporting System
For minor, non-violent crimes where there are no known suspects and no physical evidence to collect, the MPD offers an online reporting tool. This is often the fastest way to document incidents such as petty theft, vandalism, or lost property. Once submitted, these reports are reviewed and assigned a case number for your records.
The Telephone Reporting Unit (TRU)
If you prefer to speak with someone but do not require an officer to come to your location, you can use the Telephone Reporting Unit. This unit handles reports for specific types of crimes that occurred within the city limits. This service helps keep patrol officers available for high-priority calls while still ensuring your incident is documented.
In-Person Reporting
For more serious incidents, or if you feel more comfortable speaking with an officer face-to-face, you can visit any of the precincts listed above. You may also request that an officer be dispatched to your location by calling the non-emergency number. Be sure to have your identification ready and provide as much detail as possible about the incident.
Requesting Records and Background Checks
Accessing official documentation is a common reason for contacting the police department. This includes obtaining copies of accident reports or requesting a personal background check for employment or housing purposes.
Central Records Division
The Central Records Division is the primary office for all official police documents. It is located at 170 North Main Street. Most records requests must be made in person or via mail, and there is typically a small fee associated with obtaining printed copies of reports. It is recommended to call ahead to confirm the availability of a specific report before making the trip.
Obtaining Traffic Accident Reports
If you were involved in a vehicle accident, you will likely need the official report for your insurance provider. These reports are usually available a few days after the incident. You can often purchase these reports through authorized third-party online portals or directly from the Central Records Division. You will need the case number provided by the officer at the scene to locate the file.
Community Programs and Safety Resources
The Memphis Police Department offers various programs designed to foster a better relationship between law enforcement and the community. These resources are available to help residents stay informed and take an active role in neighborhood safety.
- Crime Stoppers: This program allows citizens to provide anonymous tips about criminal activity. If a tip leads to an arrest, the caller may be eligible for a cash reward. The number for Crime Stoppers is (901) 528-CASH.
- Citizen Police Academy: This is a multi-week course that gives residents an inside look at how the department operates. It covers topics like firearms training, crime scene investigation, and patrol procedures.
- Neighborhood Watch: The MPD assists residents in forming Neighborhood Watch groups. These groups work closely with local precincts to monitor suspicious activity and improve communication between neighbors and police.
- Blue LINE: This is a specialized unit that focuses on community outreach and youth engagement. They participate in local events and provide educational resources to schools and civic organizations.
Staying Safe and Informed
Effective communication with the Memphis Police Department is a two-way street. By knowing who to call and where to go, you contribute to a safer environment for everyone in the city. Always remember to keep your case numbers organized and follow up with the appropriate precinct if you have additional information regarding an ongoing investigation. Staying proactive about your safety and the safety of your neighbors is the best way to support local law enforcement efforts. If you found this information helpful, consider exploring our other guides on local government services and public safety tips to stay well-informed on navigating daily life in your community.