Diversified Restaurant Holdings was once a major name in the casual dining sector, primarily known as one of the largest franchisees of Buffalo Wild Wings. Whether you are a former investor, a vendor, or a customer seeking corporate information, finding the right contact details can be challenging due to recent acquisitions and structural changes. This guide provides a clear path to locating corporate offices, investor relations records, and customer support for the brands formerly managed under this holding company.
Understanding the Current Status of Diversified Restaurant Holdings
To find the most accurate contact information, it is important to understand the current state of the company. In late 2019 and early 2020, Diversified Restaurant Holdings (DRH) underwent a significant transition. The company was acquired by ICV Partners, a private equity firm, and subsequently merged with another large franchisee, JK&T Wings.
Because of this merger, DRH is no longer a standalone publicly traded company. Most of its operations and corporate functions have been integrated into the larger JK&T Wings organization. If you are looking for current corporate leadership or operational support, you will likely need to direct your inquiries to the successor entity.
How to Contact the Corporate Office
The original headquarters for Diversified Restaurant Holdings was located in Troy, Michigan. While the specific office suite may have changed following the acquisition, the Detroit metropolitan area remains a central hub for the management of these restaurant portfolios. To reach the corporate team today, you should look for the current management group.
Contacting JK&T Wings
Since the merger, JK&T Wings oversees the vast majority of the Buffalo Wild Wings locations formerly owned by DRH. Their corporate office manages the day-to-day business operations, real estate, and vendor relations. You can typically find their contact information through professional business directories or by reaching out to their headquarters in Michigan.
Reaching ICV Partners
As the private equity firm that facilitated the acquisition, ICV Partners holds the primary financial interest in the consolidated restaurant group. If your inquiry is related to high-level corporate governance or major business partnerships, contacting their offices in New York or Atlanta may be necessary. They maintain a professional website with dedicated contact forms for various types of inquiries.
Accessing Investor Relations and Historical Filings
Prior to its acquisition, Diversified Restaurant Holdings was a publicly traded company on the NASDAQ. This means there is a wealth of historical financial data and investor information available to the public. If you are looking for past annual reports, proxy statements, or financial performance data, you can still access these records.
Using the SEC EDGAR Database
The Securities and Exchange Commission (SEC) maintains a database called EDGAR, which houses all filings for public companies. Even though the company has gone private, their historical filings remain archived. You can search for “Diversified Restaurant Holdings” on the SEC website to find:
- Form 10-K: Comprehensive annual reports detailing financial health.
- Form 10-Q: Quarterly financial updates.
- Form 8-K: Reports on major events, including the acquisition announcement.
- Proxy Statements: Information regarding shareholder votes and executive compensation.
Information for Former Shareholders
If you were a shareholder at the time of the acquisition and have questions regarding the payout or the conversion of your shares, you should contact the transfer agent listed in the final merger documents. Typically, a third-party financial institution handles the distribution of funds during a private equity buyout. If you are unsure who the transfer agent was, your personal brokerage firm can usually provide those details.
Customer Support for Restaurant Brands
Most visitors searching for corporate information are actually looking for help with a specific restaurant experience. Diversified Restaurant Holdings was most famous for its Buffalo Wild Wings locations and its own creation, Bagger Dave’s Burger Tavern. Depending on which brand you are interested in, the contact method will differ.
Buffalo Wild Wings Support
For issues related to food quality, service, or rewards programs at a Buffalo Wild Wings location, the most effective route is to contact the brand directly. While the location may be owned by a franchisee like JK&T Wings, the national brand handles the majority of customer feedback. You can use the official Buffalo Wild Wings website to submit a feedback form or call their national customer service line.
Bagger Dave’s Inquiries
Bagger Dave’s was spun off from Diversified Restaurant Holdings prior to the ICV Partners acquisition. It now operates as an independent entity. If you have questions regarding a Bagger Dave’s location, you should visit their specific website for contact information. They maintain their own corporate structure separate from the Buffalo Wild Wings franchise group.
Career Opportunities and Employment Verification
If you are a former employee seeking employment verification or a job seeker looking for a position within this restaurant group, you must contact the current payroll and HR departments. Since the merger, these records are managed by the successor company.
- Employment Verification: Contact the HR department of JK&T Wings for records related to Buffalo Wild Wings locations in the Midwest.
- Job Openings: Most hiring is done at the local level or through national job boards. Searching for “JK&T Wings careers” will yield more current results than searching for the old holding company name.
- W-2 and Tax Forms: Former employees should ensure their contact information is updated with the current management group to receive necessary tax documentation.
Tips for Effective Corporate Communication
When reaching out to a large holding company or its successor, following a few simple steps can help you get a faster response. Corporate offices handle a high volume of inquiries, so clarity is essential.
Be Specific with Your Request
Clearly state whether your inquiry is regarding a legal matter, a vendor contract, an investment question, or a customer service issue. This ensures your message is routed to the correct department without unnecessary delays.
Provide Relevant Documentation
If you are discussing a past investment or a business agreement, have your account numbers, dates of service, or contract IDs ready. Providing this information in your initial outreach shows that you are prepared and helps the staff locate your records quickly.
Follow Up via Multiple Channels
If you do not receive a response from a general contact form within 5 to 7 business days, consider reaching out via a professional networking platform or calling the main office line. Sometimes, digital forms can be filtered into spam folders, and a direct phone call can resolve the issue immediately.
Conclusion
Finding information on Diversified Restaurant Holdings requires navigating the changes brought about by its transition from a public company to a private entity under new management. By focusing your search on JK&T Wings for operational matters and the SEC EDGAR database for historical financial records, you can find the answers you need. Whether you are settling old business or researching the casual dining industry, these resources provide the most direct path to the facts. For more help navigating corporate structures and finding business contacts, explore our other guides on professional research and consumer advocacy.