Finding the right contact information for a large healthcare network can feel overwhelming, especially when you need medical assistance or have urgent questions about a loved one. Lee Health, previously known as the Lee Memorial Health System, is a major provider of medical services in Southwest Florida. This guide provides a comprehensive directory of phone numbers, addresses, and department details to help you navigate their services efficiently.
Whether you are looking for a specific hospital, trying to schedule a routine screening, or need to access your digital medical records, having a direct list of contact points saves time and reduces stress. Below is the essential information for the primary facilities and services within this healthcare network.
Main Hospital Locations and Direct Lines
The network operates several full-service hospitals across the region, each offering specialized care and emergency services. If you are trying to reach a patient or a specific nursing station, these main lines are the best starting point.
Lee Memorial Hospital
Located in Fort Myers, this facility is known for its Level II Trauma Center and comprehensive rehabilitation services. It serves as a primary hub for emergency and surgical care.
- Address: 2776 Cleveland Ave, Fort Myers, FL 33901
- Main Phone: 239-343-2000
Cape Coral Hospital
This facility serves the Cape Coral community with a focus on acute care, emergency services, and women’s health. It is recognized for its commitment to community wellness and sustainable healthcare practices.
- Address: 636 Del Prado Blvd, Cape Coral, FL 33990
- Main Phone: 239-424-2000
Gulf Coast Medical Center
Gulf Coast Medical Center has recently undergone significant expansions to include a dedicated neuroscience institute and increased emergency capacity. It is a central location for advanced medical procedures.
- Address: 13681 Doctors Way, Fort Myers, FL 33912
- Main Phone: 239-343-1000
HealthPark Medical Center
HealthPark is primarily known as the region’s leader in cardiac care and also houses extensive OBGYN services. It is located near the southern end of Fort Myers.
- Address: 9981 S HealthPark Dr, Fort Myers, FL 33908
- Main Phone: 239-343-5000
Specialized Pediatric Care
For families seeking pediatric services, the network provides specialized care through Golisano Children’s Hospital. This facility is designed specifically for the needs of children and adolescents, featuring experts in pediatric oncology, cardiology, and neonatal care.
Golisano Children’s Hospital of Southwest Florida
- Address: 9981 S HealthPark Dr, Fort Myers, FL 33908
- Main Phone: 239-343-5437
The children’s hospital is located on the same campus as HealthPark Medical Center but operates as a distinct entity with its own specialized staff and emergency department tailored for younger patients.
How to Schedule Appointments
For non-emergency needs, such as primary care visits, specialist consultations, or diagnostic imaging, the system uses a centralized scheduling process. This allows patients to find the earliest available time across multiple locations.
Centralized Scheduling Line
To book an appointment for most outpatient services, you can call the main scheduling number. Representatives can assist with finding doctors who are accepting new patients or scheduling lab work.
- Scheduling Phone: 239-481-4111
When calling, have your insurance information and your physician’s referral (if applicable) ready. This ensures the representative can verify coverage and place you with the correct specialist.
Urgent Care and Convenient Care Locations
If you have a minor injury or illness that requires immediate attention but is not a life-threatening emergency, urgent care centers are a practical alternative to the hospital emergency room. These locations generally offer shorter wait times and lower costs for issues like flu symptoms, minor cuts, or sprains.
Finding an Urgent Care Center
Urgent care centers are distributed throughout Fort Myers, Cape Coral, Estero, and Bonita Springs. Most locations are open seven days a week with extended evening hours. You can often check wait times online before heading to the facility.
- General Urgent Care Inquiry: 239-343-9800
Note: If you are experiencing chest pain, difficulty breathing, or signs of a stroke, always call 911 or go to the nearest emergency department rather than an urgent care center.
Accessing the Patient Portal (MyChart)
In the modern healthcare environment, managing your health digitally is often the most efficient method. The system utilizes the MyChart portal, which provides patients with 24/7 access to their medical information.
Benefits of Using the Portal
- View Test Results: See lab results and imaging reports as soon as they are released by the physician.
- Message Your Doctor: Send non-urgent questions directly to your healthcare team.
- Request Prescription Refills: Easily ask for renewals on your maintenance medications.
- Pay Bills: View your current balance and make secure payments online.
- Manage Appointments: View upcoming visits or cancel appointments you can no longer attend.
To sign up for the portal, you can request an activation code during your next office visit or visit the official website to verify your identity and create an account online.
Billing and Financial Assistance
Navigating medical billing can be complex. The financial services department is available to help patients understand their statements, set up payment plans, or apply for financial assistance if they meet certain income requirements.
Contacting Financial Services
If you have questions about a bill you received or need to update your insurance information, you can reach out to the business office directly.
- Customer Service Phone: 239-343-1900
- Hours of Operation: Monday through Friday, 8:00 AM – 4:30 PM
For those without insurance, the system offers a self-pay discount and may provide counselors to help determine if you qualify for government-sponsored programs or charity care.
Requesting Medical Records
If you are moving or seeing a specialist outside of the network, you may need to request copies of your medical records. The Health Information Management (HIM) department handles these requests in compliance with privacy laws.
How to Obtain Records
You can typically request records through the MyChart portal for free. If you require a formal paper copy or a digital transfer to another facility, you may need to sign a release of information form. You can contact the records department at 239-343-3245 for specific instructions on how to submit your request.
Volunteer and Foundation Services
The health system relies heavily on community support and volunteerism. If you are interested in giving back, there are numerous opportunities to help in patient areas, gift shops, or administrative offices.
- Volunteer Services: 239-343-2388
- Foundation/Donations: 239-343-6950
Donations to the foundation help fund new equipment, facility expansions, and specialized programs that benefit the entire Southwest Florida community.
Conclusion
Accessing the right care starts with having the right information. By using the phone numbers and addresses provided in this guide, you can quickly connect with the departments and professionals you need within the Lee Health network. Whether you are managing a chronic condition through the MyChart portal or seeking immediate help at an urgent care center, these resources are designed to support your health journey.
For more information on navigating local services or finding answers to common household and health questions, feel free to explore our other helpful articles. Staying informed is the best way to ensure you and your family receive the highest quality of care available.