If you are looking for career opportunities with General Growth Properties (GGP), you are likely interested in the dynamic world of retail real estate. For decades, GGP was recognized as one of the largest shopping mall operators in the United States, managing hundreds of iconic retail locations across the country. Whether you are interested in property management, marketing, or corporate operations, understanding how to navigate the current employment landscape of this organization is the first step toward a rewarding career.
Today, the legacy of General Growth Properties continues under new ownership. In 2018, the company was acquired by Brookfield Property Partners. Consequently, most job seekers looking for GGP positions will now find these opportunities listed under the Brookfield Properties umbrella, specifically within their retail division. This guide will help you understand the types of roles available, how the application process works, and what you can expect when joining a leader in the retail real estate industry.
Understanding the Transition to Brookfield Properties
When searching for jobs at General Growth Properties, it is essential to know that the corporate structure has evolved. While the malls and physical locations often retain their local identities, the administrative and operational management is now handled by Brookfield Properties. This transition has expanded the range of opportunities available to employees, as they are now part of a global real estate powerhouse.
The retail division of Brookfield Properties manages over 100 premier shopping centers across the United States. These locations are more than just places to shop; they are community hubs that require a diverse workforce to stay vibrant and successful. By looking for roles through the updated corporate portal, you gain access to a wider network of properties and potential career paths.
Common Job Categories in Retail Real Estate
Working for a major mall operator involves much more than retail sales. While individual stores within the malls hire their own staff, the property management company hires professionals to oversee the entire facility. Here are the primary categories of employment you will find:
Property Management and Operations
This department is the backbone of any shopping center. Roles in this category ensure that the physical environment is safe, clean, and functioning efficiently. Positions often include:
- General Managers: Responsible for the overall financial performance and daily operations of a specific mall.
- Operations Managers: Oversee the mechanical systems, housekeeping, and physical maintenance of the property.
- Security Directors: Manage the safety protocols and personnel required to protect shoppers and tenants.
- Maintenance Technicians: Handle repairs, HVAC systems, and general upkeep of the facility.
Leasing and Asset Management
The leasing team is responsible for filling vacant spaces with attractive tenants that draw in crowds. These professionals negotiate contracts and develop strategies to ensure the mall has a diverse and profitable mix of stores. Asset managers look at the long-term value of the property, making decisions about renovations and expansions.
Marketing and Business Development
Marketing teams at these properties work to drive foot traffic through events, digital advertising, and community partnerships. Business development roles often focus on “specialty leasing,” which includes the kiosks and temporary pop-up shops you see in mall concourses. These roles are perfect for creative individuals with a background in communications or sales.
How to Apply for Positions
Since the integration with Brookfield Properties, the application process has become streamlined and digital. To find current openings, follow these steps to ensure your application reaches the right department:
- Visit the Official Career Portal: Navigate to the careers section of the Brookfield Properties website. Look specifically for the “Retail” or “Shopping Centers” division to find roles associated with former GGP properties.
- Use Keywords and Filters: You can search by city, state, or specific job titles. If you are looking for a job at a specific local mall, try searching for the name of that mall in the keyword bar.
- Create a Candidate Profile: Most large real estate firms use an Applicant Tracking System (ATS). By creating a profile, you can upload your resume and sign up for job alerts that match your criteria.
- Submit a Tailored Application: Ensure your resume highlights experience relevant to real estate, hospitality, or customer service. The retail real estate industry places a high value on the “guest experience.”
What to Expect During the Interview Process
The interview process for retail real estate roles is designed to assess both your technical skills and your cultural fit. Because malls are public-facing environments, recruiters look for candidates who are professional, adaptable, and solution-oriented. You may encounter several stages in the hiring process:
The Initial Screening
A recruiter will often reach out for a brief phone call to verify your experience and discuss the basic requirements of the role. This is a good time to ask about the specific location and the team structure.
Hiring Manager Interviews
If you pass the screening, you will likely meet with the General Manager or a Department Head. These interviews often focus on behavioral questions. You should be prepared to discuss how you have handled difficult situations, managed budgets, or improved operational efficiency in past roles.
Peer or Panel Interviews
For management positions, you might meet with other members of the mall’s leadership team. They want to see how you collaborate across departments, such as how a marketing manager works with the operations team to host a large-scale event.
Benefits of Working in the Industry
Choosing a career in retail real estate offers several unique advantages. Unlike traditional office roles, working at a premier shopping center allows you to see the immediate impact of your work on the community. Benefits often include:
- Competitive Compensation: Large real estate firms typically offer competitive salaries and performance-based bonuses.
- Comprehensive Benefits: Expect standard packages including health insurance, 401(k) matching, and paid time off.
- Career Growth: With a vast portfolio of properties, there are many opportunities for internal promotion or relocation to new markets.
- Dynamic Environment: No two days are the same in a shopping center. The fast-paced nature of the industry keeps the work engaging and challenging.
Tips for a Successful Application
To stand out in a competitive field, keep these tips in mind as you prepare your materials. First, focus on transferable skills. If you haven’t worked in a mall before, highlight your experience in hospitality, property management, or large-scale retail. Second, emphasize your problem-solving abilities. Property management is largely about addressing unexpected challenges, from facility issues to tenant relations.
Finally, do your research on the specific property. If you are applying for a role at a local mall, visit the center beforehand. Observe the layout, the tenant mix, and the overall atmosphere. Mentioning specific observations during your interview demonstrates genuine interest and initiative.
Conclusion
Finding a career at General Growth Properties today means joining the expansive and professional world of Brookfield Properties. By understanding the transition between these organizations and focusing your search on the retail division, you can find a wide array of roles that suit your skills and professional goals. Whether you are starting your career or looking to bring your expertise to a new environment, the retail real estate industry offers a stable and exciting path forward.
If you found this guide helpful, consider exploring our other articles on career development and job search strategies to help you land your next role. Staying informed about industry changes is the best way to remain competitive in today’s job market.