Hubble Contacts has simplified the way many people purchase daily disposable contact lenses by offering a direct-to-consumer subscription model. Instead of visiting a retail store or ordering bulk boxes every few months, users receive a recurring shipment of lenses right to their door. This guide provides a clear walkthrough on how to start a subscription, manage your account settings, and ensure your eye health remains a priority while using this service.
Understanding the Hubble Subscription Model
The core of the service is built around convenience and affordability. Unlike traditional brands that you might buy in six-month or year-long supplies, this service operates on a monthly delivery schedule. This ensures you always have a fresh supply of daily lenses without a large upfront cost.
When you sign up, you typically start with a trial period. This allows you to test the lenses for a small shipping fee before the full-priced monthly subscription begins. Understanding how this transition works is the first step to successfully managing your eye care needs.
How to Order Your First Box of Lenses
Starting your journey with these daily lenses is a straightforward process. Because contact lenses are medical devices, you will need a valid prescription from an optometrist or ophthalmologist before you can complete an order.
Step-by-Step Ordering Guide
- Provide Your Prescription: You will need to enter the power (spherical value) for both your left and right eyes. Ensure you are looking at a current contact lens prescription, as glasses prescriptions are different.
- Enter Your Doctor’s Information: The company is required by law to verify your prescription. You will need to provide the name and contact information of the eye doctor who performed your last exam.
- Select Your Shipment Frequency: While the standard is a 30-day supply, some users prefer to receive lenses less frequently if they do not wear them every day.
- Checkout and Trial: Complete your shipping and billing information to start your trial period.
Managing Your Account and Deliveries
Once your subscription is active, you have full control over how and when you receive your lenses. Most users find that their wearing habits change over time, making it necessary to adjust the delivery schedule.
How to Skip a Shipment
If you find yourself with an extra supply of lenses because you didn’t wear them every day, you can easily skip a month. Log into your member portal and navigate to the ‘Subscription’ or ‘Delivery’ tab. There, you will find an option to delay your next shipment date by a specific number of weeks.
Updating Your Shipping Address
If you are moving or traveling, it is important to update your shipping information at least 48 hours before your next scheduled ship date. This prevents lenses from being sent to an old address, which can be difficult to recover once the package is in transit.
How to Update or Change Your Prescription
Your vision can change over time, and contact lens prescriptions typically expire every one to two years depending on your state’s laws. Keeping your prescription updated is vital for both your vision clarity and your eye health.
To update your prescription, you must have a new eye exam. Once you have the new details, you can log into your account and upload a digital copy of the prescription or manually enter the new power values. The system will then re-verify these details with your doctor before your next box is sent out.
Tips for First-Time Daily Lens Wearers
If you are transitioning from monthly or bi-weekly lenses to dailies, there are a few things to keep in mind to ensure a comfortable experience. Daily disposables are designed to be worn once and thrown away at the end of the day.
- Never Sleep in Your Lenses: These lenses are not cleared for overnight wear. Always remove them before going to bed to prevent infections.
- Wash Your Hands: Always use mild soap and dry your hands with a lint-free towel before touching your lenses or your eyes.
- Don’t Reuse Lenses: The material in daily lenses is thinner and more breathable, but it is not designed to be cleaned or stored in solution for a second day of use.
- Use Rewetting Drops: If your eyes feel dry during the day, use drops specifically labeled for use with contact lenses.
Understanding Costs and Billing
A standard monthly subscription for a 30-day supply (60 lenses total) usually costs around $39 plus shipping and handling. It is important to monitor your billing cycle so you know when the charge will hit your account.
The billing typically occurs a few days before the lenses are packed and shipped. If you need to cancel or pause your subscription, doing so well in advance of the billing date is the best way to avoid unwanted charges. Most users find that setting a calendar reminder a few days before their monthly renewal helps them stay on top of their supply.
Canceling Your Subscription
If you decide that the subscription is no longer right for you, the cancellation process is handled through the customer portal or via customer support. It is important to note that simply deleting your payment method may not officially cancel the subscription and could lead to billing errors.
To cancel properly, follow the prompts in your account settings or contact the support team directly. You should receive a confirmation email once the cancellation is processed. Keep this email for your records in case you need to reference it later.
Prioritizing Your Eye Health
While the convenience of a subscription is great, it should never replace regular visits to your eye doctor. Annual eye exams are necessary to check for signs of glaucoma, cataracts, and general changes in your eye structure that might affect how a lens fits.
If you experience any redness, persistent itching, or blurred vision while wearing your lenses, remove them immediately and consult your eye care professional. Managing your subscription responsibly means being proactive about your health as much as your supply.
Conclusion
Managing a Hubble Contacts subscription is a simple way to ensure you never run out of daily lenses. By staying on top of your prescription updates, adjusting your delivery dates when needed, and maintaining regular eye exams, you can enjoy the benefits of clear vision with maximum convenience. If you found this guide helpful, consider exploring our other articles on vision health and smart online shopping tips to help you navigate your everyday needs with confidence.