Society & Everyday Knowledge

Manage Your CenterPoint Energy Bill and Account

Setting Up Your Online Account

Registration Steps

Benefits of Online Management

Convenient Bill Payment Options

Online and Mobile Payments

AutoPay

Guest Pay

Traditional Methods

  • Pay by Phone: You can call the automated phone system to make a payment using your bank info or a card. This service is available 24 hours a day.
  • Pay by Mail: Every paper bill comes with a return envelope. Simply include your check or money order along with the payment stub. Be sure to allow at least five to seven business days for the mail to be delivered and processed.
  • In-Person Payments: You can pay in person at authorized payment locations, such as certain grocery stores or specialized payment centers. These locations may charge a small processing fee.

Programs to Help Manage Costs

Average Monthly Billing

Paperless Billing

Financial Assistance and Support

Payment Extensions

Low-Income Assistance Programs

Reporting Issues and Staying Safe

Natural Gas Safety

Tracking Outages

Starting or Moving Your Service

Conclusion