Gaylord Palms Resort & Convention Center in Kissimmee, Florida, is a premier destination for families, business travelers, and vacationers looking for a comprehensive resort experience. Located just minutes from the gates of Walt Disney World and other Orlando-area attractions, this resort is famous for its massive 4.5-acre glass atrium that recreates distinct Florida ecosystems. Whether you are visiting for a large-scale convention, a seasonal holiday event, or a relaxing family getaway, understanding how to navigate the booking process and the resort’s amenities will ensure a smooth trip.
How to Book Your Stay
Booking a room at this resort is straightforward, but there are several options to consider depending on your budget and preferences. As part of the Marriott Bonvoy family, the resort allows guests to use or earn points during their stay, making it a popular choice for frequent travelers.
Choosing Your Room Type
When selecting a room, the most significant choice you will make is the view. The resort offers two primary categories of rooms that significantly impact the atmosphere of your stay:
- Atrium View Rooms: These rooms feature balconies that look inward over the massive glass-enclosed gardens. They allow you to enjoy the sights and sounds of the resort’s indoor ecosystems from the comfort of your room.
- Exterior View Rooms: These rooms look out toward the surrounding Kissimmee area, the pool, or the parking lots. They are often slightly more affordable than atrium view rooms.
Reservation Methods
To secure the best rates, it is generally recommended to book directly through the official hotel website or the Marriott Bonvoy app. This ensures you receive the most accurate information regarding resort fees and availability. Alternatively, major travel booking sites often include the resort in vacation packages, which can be helpful if you are also booking flights and car rentals.
Exploring the 4.5-Acre Atrium
The centerpiece of the resort is its climate-controlled atrium. It is divided into three distinct areas, each representing a different part of Florida’s unique geography and history. Walking through these sections allows you to experience the state’s natural beauty without leaving the building.
The Everglades Section
This area recreates the mysterious beauty of Florida’s river of grass. It features lush vegetation, winding waterways, and even live alligators and turtles. Educational feedings are often scheduled here, providing a great opportunity for children to learn about local wildlife.
The St. Augustine Section
Inspired by the oldest city in the United States, this section features Spanish-colonial architecture and a replica of the Castillo de San Marcos. It is a quieter area of the atrium, perfect for a morning stroll or finding a peaceful spot to read.
The Key West Section
This vibrant area captures the festive atmosphere of the Florida Keys. It includes a large sailboat moored in a turquoise lagoon, surrounded by colorful buildings and casual seating areas. This section is often the hub for evening entertainment and social gatherings.
Water Park and Recreation
For those looking for outdoor excitement, the resort features the Cypress Springs Water Park. This area is exclusive to resort guests and provides a variety of activities for all ages.
Water Park Features
- The Big Cypress Tower: This features multiple water slides, including a drop slide for thrill-seekers.
- Crystal River Rapids: A fast-paced action river that takes guests through waterfalls and caves.
- Zero-Entry Pool: Ideal for families with young children who want to wade safely.
- FlowRider: A double surf simulator where guests can practice bodyboarding or surfing (additional fees may apply).
Fitness and Wellness
Beyond the water park, the resort offers a full-service spa and a modern fitness center. The Relâche Spa provides a range of treatments, including massages, facials, and salon services, though it is recommended to book these appointments well in advance of your arrival.
Dining Options at the Resort
One of the benefits of staying at a large-scale resort is the variety of on-site dining. You can find everything from quick snacks to fine dining without ever needing to call a ride-share service.
Signature Restaurants
Old Hickory Steakhouse is the resort’s premier dining destination, located within the Everglades section of the atrium. It is known for its high-quality cuts of beef and an extensive wine list. For a more Mediterranean-inspired experience, Villa de Flora offers a seasonal buffet set in the heart of the St. Augustine atrium.
Casual and Quick Service
If you are looking for something faster, there are several casual options. Wreckers Sports Bar is a popular spot to watch games on large screens, while the SandBar located at the water park offers poolside favorites like burgers and sandwiches. There is also an on-site coffee shop for morning beverages and light breakfast items.
Seasonal Events and ICE!
The resort is a major destination for seasonal celebrations, particularly during the winter months. The “Christmas at Gaylord Palms” event is a massive undertaking that draws visitors from across the country.
The ICE! Exhibit
The hallmark of the holiday season is ICE!, an indoor walk-through attraction kept at a chilly 9 degrees Fahrenheit. It features millions of pounds of hand-carved ice sculptures based on a rotating theme, such as classic holiday movies. The resort provides parkas for guests to wear, but it is highly recommended to bring your own hats, gloves, and warm socks.
Other Seasonal Activities
In addition to ICE!, the resort hosts themed scavenger hunts, light shows in the atrium, and photos with Santa. During the autumn, you may find “Ghouls & Goblins” themed events for Halloween. Always check the resort’s event calendar before booking to see what special programming will be available during your stay.
Practical Tips for Your Visit
To make the most of your trip to Kissimmee, keep these practical considerations in mind:
- Parking: The resort offers both self-parking and valet parking for a daily fee. Be sure to factor this cost into your travel budget.
- Transportation: While the resort offers shuttle services to nearby theme parks, these often require reservations and run on a specific schedule. Check the current timetable at the concierge desk upon arrival.
- Resort Fees: Like many large Florida resorts, a daily resort fee is typically charged. This fee covers amenities like high-speed internet, bottled water in the room, and access to the water park.
- Check-In and Check-Out: Standard check-in is usually at 4:00 PM, and check-out is at 11:00 AM. If you arrive early, the front desk can store your luggage while you explore the atrium or head to the pool.
Conclusion
Planning a visit to Gaylord Palms Resort & Convention Center offers a unique way to experience Florida’s natural beauty and entertainment in one location. By choosing the right room type, exploring the diverse atrium sections, and taking advantage of the water park and seasonal events, you can create a memorable vacation for your entire group. For more tips on navigating Florida’s top destinations or finding the best travel deals, explore our other guides on local attractions and travel planning.