Submitting backflow test results and tracking water system compliance is a critical responsibility for property owners and certified testers alike. Ensuring that backflow prevention devices are functioning correctly protects the public water supply from contaminants. This guide provides a straightforward overview of how to navigate the submission process, monitor your compliance status, and resolve common issues that may arise during the reporting phase.
Understanding the Importance of Backflow Testing
Backflow occurs when the flow of water in a plumbing system reverses direction. This can happen due to a drop in pressure in the main water line or an increase in pressure on the customer’s side. If a backflow event occurs, non-potable substances like chemicals, fertilizers, or waste could enter the drinking water supply.
To prevent this, many water jurisdictions require the installation of backflow prevention assemblies. These devices must be tested annually by a certified professional to ensure they are working properly. Once the test is complete, the results must be submitted to the local water purveyor or a designated third-party tracking service to maintain compliance.
Preparing to Submit Your Test Results
Before you begin the online submission process, it is essential to have all the necessary information ready. Having these details on hand will make the filing process much faster and reduce the likelihood of errors that could lead to non-compliance notices.
Information You Will Need
- Device Serial Number: This is the unique identifier found on the physical backflow assembly.
- Property Address: The exact physical location where the device is installed.
- Customer Contact Information: The name and phone number of the property owner or manager.
- Tester Certification Number: The license or certification ID of the professional who performed the test.
- Test Kit Calibration Date: The date the tester’s equipment was last certified for accuracy.
- Test Results: The specific pressure readings and pass/fail status for each check valve or relief valve within the assembly.
How to Submit Results Online
Most modern water authorities use online portals to manage backflow data. These systems allow testers to enter data directly into a database, which automatically updates the property’s compliance status. Follow these general steps to complete a submission.
Step 1: Access the Reporting Portal
Identify the specific portal used by your local water purveyor. Many municipalities outsource this tracking to specialized compliance companies. You will typically need to create a professional account if you are a certified tester, or use a guest submission link if permitted by the jurisdiction.
Step 2: Locate the Device
Enter the serial number of the backflow assembly or the property address into the search bar. It is usually best to search by serial number first, as this is the most accurate way to find the specific record for that device. If the device does not appear in the system, you may need to register it as a new installation.
Step 3: Enter the Test Data
Carefully input the readings obtained during the physical test. Ensure that you select the correct type of test (e.g., annual, initial, or repair). Most portals will have validation rules that will flag results if they are mathematically impossible or if they indicate a failing device.
Step 4: Pay the Filing Fee
Many jurisdictions require a small administrative fee to process the backflow report. This fee is often paid at the time of submission via credit card or an established pre-paid account. Once the payment is processed, the report is officially filed.
Step 5: Save the Confirmation
After submitting the report, always download or print the confirmation receipt. This document serves as proof of compliance if there is ever a discrepancy in the water purveyor’s records.
Tracking Your Compliance Status
Property owners should stay informed about their compliance status to avoid fines or water service interruption. Most tracking portals offer a public search feature that does not require a login. By entering your address or account number, you can see when your last test was recorded and when the next one is due.
If you are a property manager overseeing multiple locations, you can often set up a dashboard to monitor all your devices in one place. This allows you to see at a glance which properties are compliant and which have upcoming deadlines. Staying ahead of these dates ensures that you have plenty of time to schedule a tester before the expiration occurs.
What to Do if a Device Fails
If a backflow assembly fails its annual test, it must be repaired or replaced immediately. A failing test result must still be submitted to the tracking system in many jurisdictions to show that the required testing was attempted. Once the repairs are made, a second “re-test” report is submitted to show that the device is now in a passing state.
It is important to note that a failed test usually triggers a short window—often 15 to 30 days—during which the repairs must be completed and documented. Failure to follow up on a failed report can lead to the same penalties as failing to test at all.
Common Submission Issues and Solutions
Sometimes the submission process doesn’t go smoothly. Here are a few common problems and how to solve them:
- Serial Number Not Found: If the serial number is not in the system, double-check the physical tag on the device. If it is a new installation, you may need to submit a “New Install” form to have the device added to the database.
- Expired Tester Certification: If the portal rejects a tester’s ID, it may be because their certification or kit calibration has expired. The tester must update their credentials in the system before they can file new reports.
- Duplicate Records: Occasionally, a property may have two records for the same device. Contact the system administrator or the water purveyor to merge these records and ensure your compliance is tracked correctly.
Conclusion
Maintaining water system compliance through regular backflow testing and timely reporting is a vital part of community safety. By gathering the necessary information, using the correct online portal, and tracking your deadlines, you can ensure that your property remains in good standing with local water authorities. This proactive approach prevents the risk of water contamination and avoids the stress of last-minute filings or potential fines.
If you found this guide helpful, consider exploring our other articles on home maintenance and utility management to help you stay organized and compliant with local regulations.